Responsible Gambling

Double Tickets is dedicated to fostering a safe and responsible gaming environment, ensuring lottery play remains an enjoyable form of entertainment.

Our Commitment to Player Safety

At Double Tickets, responsible gambling is at the core of our operations. We comply with Victorian gambling regulations, offering tools to help players maintain control over their gaming activities. Our platform provides spending limits, time-out options, and self-exclusion programs to prevent excessive gambling. Players can set daily, weekly, or monthly deposit limits to manage their budgets effectively. We also conduct mandatory age verification to ensure only individuals aged 18 and over participate, aligning with our commitment to protect vulnerable users.

Our responsible gaming measures include educational resources about the risks of gambling and how to recognize problematic behaviors. Players can access self-assessment tools to evaluate their gaming habits and make informed decisions. We promote transparency by providing clear information about game odds, prize structures, and the random number generation systems used in our draws, which are independently audited for fairness. If you feel your gaming is becoming unmanageable, our platform offers immediate access to self-exclusion options, allowing you to temporarily or permanently suspend your account.

Support and Resources

We provide a range of resources to support responsible gaming. Our platform features links to professional counseling services and hotlines for players seeking assistance with gambling-related issues. These services offer confidential support and guidance, available 24/7 to players and their families. Additionally, we encourage players to set realistic budgets and treat lottery gaming as entertainment, not a source of income. Our customer support team is trained to assist with responsible gaming inquiries, ensuring players have access to immediate help when needed.

Double Tickets collaborates with regulatory bodies to uphold the highest standards of player protection. We conduct regular security audits and use advanced fraud prevention systems to safeguard your account. Our commitment extends to promoting a culture of responsible gaming through clear communication and accessible tools, ensuring every player can enjoy our lottery services safely and responsibly.

18+

Our Commitment: Double Tickets is dedicated to ensuring responsible gambling practices, providing a secure and supportive environment for all players in compliance with Victorian legislation.